Monday, January 30, 2012

And Now, the Fastest Line Printer On The Market


With the sunset of the InfoPrint part of the Ricoh Family Group and its popular 6500 line printers, Printronix stands alone as the supplier of the toughest and fastest line impact printer on the market.

Equipped with a ruggedized and enhanced tractor feed mechanism, the P7220 is ready for years of high speed reliable mission critical performance.

Review the fastest of the family bunch here, the 2,000 line per minute Printronix P7220: http://chooseglmgroup.com/PrintronixP7220LinePrinter2000LPM.aspx

Contact Warren Neeley at 817-430-6202 or wneeley@pciprinters.com for more information.

Monday, January 16, 2012

Give me your best price --- and that's why exactly?

In two different times last week, I experienced the demand of "give me your best price" from resellers that had built absolutely no relationship with our company.

One was with an individual wanting to broker sales into Africa. He said he was currently looking for a 'heavy duty printer that used toner'. OK, that really narrowed it down.... When I could not get him to bring more details to the table, and with his 'one-note-johnny' insistence of asking whether I had such a printer, I said "Sure, I have one for example that costs $100,000". I expected to extend the discussion to different sizes, speeds, and jobs. He immediately opined that "well, I'm sure that you can do better on the price and give me your best price."

You're sure on what basis? Is it due to the mutual trust that we have built over the last 5 minutes, while you answered no questions? Perhaps I can sell that $100k machine with today's best price of $50k and it will magically fit all your printing needs due to hammering me down? You don't even know what the printer does yet.

Another fellow wrote me from the country Jordan. He simply and naively requested a best dealer price list on half the printers that we sell. I like this guy. He has nerve and he is 'net'. Unfortunately for him, he has no idea on how to build a relationship of trust with me. He may eventually deserve to be the level of 'best dealer' for pricing, but he has not done the first thing to justify that request.

Let's do a deal. We will offer a fair price. Let's go through the pricing, discussion, offer, order and payment and shipping, and arriving. Then we can visit about 'best dealer' status.

Thursday, January 5, 2012

Printronix Moves to Claim InfoPrint Industrial

Freshly back from the last rites and burial of the InfoPrint organization, Printronix made the announcement that for the last two decades, Printronix had been the sole OEM supplier of over 100,000 InfoPrint line printers and thermal printers.

In the Printronix press release, the company offers maintenance support and spare parts for the IBM and InfoPrint 6400, 6500, 4400 and 6700 printers.

From the announcement:
"Printronix provides a complete solution for InfoPrint Solutions customers, including a full line of printers, consumables and service offerings through the existing InfoPrint Channel Partner network which fully ensures uninterrupted customer support. InfoPrint end users can tap into the full product range offered by Printronix and its Channel Partners, who are trained and have the full backing of the Printronix global technical support team to ensure top tier customer support. "

In regards to Printer Connection, PCI is a Top Printronix (Platinum, one of <20) partner and was a Top InfoPrint partner (Premier, one of 10) until their tragic end.

A style of printer not sold or mentioned by Printronix is the 'Industrial Serial Matrix' printers known in IBM/InfoPrint customers as the 4247 and the previous 4230 and 4232. PCI is also a distributing partner (one of 4) for the Tally 4347 printer. This printer serves as a replacement and upgrade from the old 4247 and the new "Paint Shaker 4247-Z03". PCI can source the former InfoPrint 4247 as its OEM builder Compuprint is also coming out from behind the curtain. PCI strongly recommends evaluating the Tally 4347-i10 against the 4247-Z03 unit for any use on any printer stands other than a granite counter, as the Z03 can make many printer stands actually walk across the floor from the shaking.

Regarding maintenance service - the IBM and InfoPrint service was always and only offered as a 24x7 package, regardless of the customer's need or budget. The service norm in the industry is now 9x5 next business day and often with a spare printer as mission critical backup. PCI continues to offer and provide service and spares on all the InfoPrint and Printronix lines described in this Printronix action. For IBM/InfoPrint printers, service can be delivered by either PCI, Printronix, or a resale from PCI of Ricoh's continuing RPPS/contractor service arrangement for industrial printers.

For any information and discussion of future pricing and availability of service, parts and printers, contact Warren Neeley at 817-939-5614 or wneeley@pciprinters.com.