Thoughts on InfoPrint 75 and InfoPrint 100 CF Continuous Form Printers

Don't be captive in the Ricoh cage with the InfoPrint 75 or InfoPrint 100.

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2020 EDIT: RICOH WILL END SERVICE ON MARCH 31, 2021. RICOH TODAY SELLS NO REPAIR PARTS TO 3rd PARTY SERVICE PROVIDERS. RICOH'S TONER SOLE-SOURCE SUPPLIER HAS ANNOUNCED TO CUSTOMERS THEIR END-OF-AVAILABILITY OF IP75/100 TONER PRODUCT 03/31/2021. RICOH ABANDONS IP75 AND IP100 INSTALL BASE.

NO NEW PRINTERS: The IP75 and IP100 are no longer sold new. Ricoh never let their Copier / "Office Solutions" dealers access sales or parts to deliver service. 

NO RESELLER CONTRACTS: You cannot buy a Ricoh service contract on a used IP75 from a printer reseller if you do not already have a contract with them.  You have to additionally go deal with Ricoh RPPS.

NO VENDOR SALES EXPERTS: Ricoh Production Print Solutions fired all the InfoPrint sales teams and resellers that sold into the Distribution and Manufacturing industries. Then, not surprisingly, IP75 and IP 100 sales dropped off to nearly none. The only folks that really understand these printers are the former resellers like Printer Connection.

NO UPGRADE PATH:  There is no Ricoh follow-on printer for the IP75. Now Ricoh RPPS concentrates on this enormous, million-dollar inkjet press-style print-for-profit equipment.

NO SERVICE CHOICES: You cannot get good third-party InfoPrint 75 service because not enough of these units were sold to put enough parts machines and used parts into the market, and Ricoh is a pain to deal with for parts.

CHOOSE A VENDOR THAT CARES: There are excellent choices for new CF Lasers, and you don't have to be captive to a Dead-End product, a 'Don't-Care' vendor, and a 'Don't-Want-to-be-Bothered' supply chain for toner.  We have some great solutions for CF printing.  Choose great support, excellent pre-sales consulting and testing, and Make Printing Great Again (sorry, got carried away...).

Contact Warren Neeley, Printer Connection at 817-430-6202 or wneeley@pciprinters.com.

IBM InfoPrint flash fusing printer line is dropped

InfoPrint is dropping their maintenance support on the IBM InfoPrint 62.

InfoPrint Solutions Company [the former IBM Printing Systems Group] has officially announced the End of Maintenance Service for ALL InfoPrint 62 printer models in their United States Services Announcement 609-049, dated June 16, 2009. The InfoPrint 62 [the IBM 4370 Machine Type] Maintenance ends 06/30/2010. Read more details on this site: http://sites.google.com/site/ibminfoprint62/.

InfoPrint has a replacement alternative with the InfoPrint 75 and 100, two models with a hot roller fuser technology. Printer Connection helps customers evaluate their transition needs with the 75/100 and with other options.

For more information, please contact Warren Neeley at Printer Connection, 866-430-6202 or wneeley@pciprinters.com.