Sunday, August 7, 2011

In May, Ricoh Quit the InfoPrint Industrial Business in Europe

On May 24, 2011, Ricoh Announces and Discontinues the European Sale of New ServicePacs for All InfoPrint Industrial Printers

On the very same day, Ricoh announced and quit selling maintenance on the industrial product line. Can the same action be far behind in the USA?



Customer Reference Document #11-1054

Withdrawal From Marketing: 24x7 Industrial ServicePacs for Europe

Announce date: May 24, 2011

Withdrawal from Marketing: All 24x7 On-site Maintenance Packs for the InfoPrint 6500,and 6400 Line Matrix, InfoPrint 6700 Thermal, and InfoPrint 4247 Printers in Europe

Overview

Effective May 24, 2011, InfoPrint Solutions Company is withdrawing the Maintenance Packs shown in the table below. No orders will be accepted on or after May 24, 2011.

All 24x7 Maintenance Packs for all InfoPrint 6500, 6400, 4247, and 6700 printers are being withdrawn in Europe.

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