To InfoPrint 75 and InfoPrint 100 Users, A Swan Song

The Curtain Call for Some Great InfoPrint Printers

To parody a classic by Paul Anka:  

And now, the end is near, And so we face its final curtain. 

My friends, I'll say it clear, I'll state the case of which I'm certain.

It’s been an InfoPrint that printed each and every nice way

But now, the end of March, it hits the highway!

Ol' Blue Eyes took Paul Anka's words to a long career. Unfortunately for the InfoPrint 75 and InfoPrint 100, their careers are coming to a close.

Just last week, a current user of InfoPrint 75 printers told me they got a 'last call' letter from the supplier of the toner. It advised them to make their last buy of toner soon. After April 1, 2021, they could no longer provide toner. Note: that supplier is the ONLY provider of the OEM toner for the InfoPrint 75 and 100!

As shared before, Ricoh also drops service on March 31, 2021. For those customers that thought about buying extra units for spare parts and trying to go on without Ricoh, the OEM supplies apparently will end as well. We never found any good third-party toner manufacturers to show interest in the IP75/100 market due to the limited volumes. These good printers will run out of supplies and repairs this next April.

We have some great alternatives for these InfoPrint users, and we are ready to help you test, evaluate, and install your printers. Call Printer Connection at 866-430-6202 or contact Warren Neeley at WNeeley@PCIprinters.com to get started!

Thoughts on InfoPrint 75 and InfoPrint 100 CF Continuous Form Printers

Don't be captive in the Ricoh cage with the InfoPrint 75 or InfoPrint 100.

CLICK HERE - OTHER SOLUTIONS ARE AVAILABLE

2020 EDIT: RICOH WILL END SERVICE ON MARCH 31, 2021. RICOH TODAY SELLS NO REPAIR PARTS TO 3rd PARTY SERVICE PROVIDERS. RICOH'S TONER SOLE-SOURCE SUPPLIER HAS ANNOUNCED TO CUSTOMERS THEIR END-OF-AVAILABILITY OF IP75/100 TONER PRODUCT 03/31/2021. RICOH ABANDONS IP75 AND IP100 INSTALL BASE.

NO NEW PRINTERS: The IP75 and IP100 are no longer sold new. Ricoh never let their Copier / "Office Solutions" dealers access sales or parts to deliver service. 

NO RESELLER CONTRACTS: You cannot buy a Ricoh service contract on a used IP75 from a printer reseller if you do not already have a contract with them.  You have to additionally go deal with Ricoh RPPS.

NO VENDOR SALES EXPERTS: Ricoh Production Print Solutions fired all the InfoPrint sales teams and resellers that sold into the Distribution and Manufacturing industries. Then, not surprisingly, IP75 and IP 100 sales dropped off to nearly none. The only folks that really understand these printers are the former resellers like Printer Connection.

NO UPGRADE PATH:  There is no Ricoh follow-on printer for the IP75. Now Ricoh RPPS concentrates on this enormous, million-dollar inkjet press-style print-for-profit equipment.

NO SERVICE CHOICES: You cannot get good third-party InfoPrint 75 service because not enough of these units were sold to put enough parts machines and used parts into the market, and Ricoh is a pain to deal with for parts.

CHOOSE A VENDOR THAT CARES: There are excellent choices for new CF Lasers, and you don't have to be captive to a Dead-End product, a 'Don't-Care' vendor, and a 'Don't-Want-to-be-Bothered' supply chain for toner.  We have some great solutions for CF printing.  Choose great support, excellent pre-sales consulting and testing, and Make Printing Great Again (sorry, got carried away...).

Contact Warren Neeley, Printer Connection at 817-430-6202 or wneeley@pciprinters.com.

InfoPrint 75 - Enjoy It Now At A Reduced Price

InfoPrint 75 Laser Printer Availability

The InfoPrint 75 is a nice continuous forms laser printer unit that unfortunately did a disappearing act in the market.

2020 EDIT: RICOH DROPS IP75 SERVICE ON MARCH 31, 2021. NO NEW REPAIR PARTS AVAILABILITY. TONER SOLE SOURCE HAS ANNOUNCED END-OF-AVAILABILITY OF IP75/100 TONER PRODUCT 03/31/2021. THESE GREAT PRINTERS WILL BECOME UNUSABLE FOR KEY MISSIONS. NO RICOH ALTERNATIVES. RICOH WALKS AWAY FROM IP75 AND IP100 INSTALL BASE. FOR MORE INFORMATION, CONTACT PRINTER CONNECTION, (866) 430-6202.


Once sold by the InfoPrint Business Partners and the nationwide team of InfoPrint sales reps, the machine went into hiding after the end of 2011.  Ricoh shut down the InfoPrint operations, canceling all the resellers and laying off all the reps, save for the very few RPPS reps that continued to sell the $500k+ roll-fed mono and $2MM color units of the InfoPrint 4100 and 5000 product families. 

Customers still have needs, and resellers could still sell these machines except the InfoPrint 75 is not available to them.  Ricoh could certainly take an order and take the reseller's customer and run, but there's nothing in it for the folks that know the customers best.

It is now effectively an orphaned unit.  The former Ikon sales reps could sell it, but they are not typically in the enterprise industrial marketplace enough to invest the time to know the product and its usage.  The RPPS reps could sell it, but why spend time on a $75,000 unit (before discounts) when your quota is high and you are tasked to sell $500k or $2MM units?

Printer Connection has access to a few of these Infoprint 75 units, lightly used and ready for new homes. The same reliable Ricoh RPPS (former InfoPrint) maintenance service and technicians are still available to maintain the printers, with RPPS service contracts also available from Printer Connection.

For a spec sheet, click here.

Contact Warren Neeley at 817-939-5614 or WNeeley@PCIprinters.com.