To InfoPrint 75 and InfoPrint 100 Users, A Swan Song

The Curtain Call for Some Great InfoPrint Printers

To parody a classic by Paul Anka:  

And now, the end is near, And so we face its final curtain. 

My friends, I'll say it clear, I'll state the case of which I'm certain.

It’s been an InfoPrint that printed each and every nice way

But now, the end of March, it hits the highway!

Ol' Blue Eyes took Paul Anka's words to a long career. Unfortunately for the InfoPrint 75 and InfoPrint 100, their careers are coming to a close.

Just last week, a current user of InfoPrint 75 printers told me they got a 'last call' letter from the supplier of the toner. It advised them to make their last buy of toner soon. After April 1, 2021, they could no longer provide toner. Note: that supplier is the ONLY provider of the OEM toner for the InfoPrint 75 and 100!

As shared before, Ricoh also drops service on March 31, 2021. For those customers that thought about buying extra units for spare parts and trying to go on without Ricoh, the OEM supplies apparently will end as well. We never found any good third-party toner manufacturers to show interest in the IP75/100 market due to the limited volumes. These good printers will run out of supplies and repairs this next April.

We have some great alternatives for these InfoPrint users, and we are ready to help you test, evaluate, and install your printers. Call Printer Connection at 866-430-6202 or contact Warren Neeley at WNeeley@PCIprinters.com to get started!

Thoughts on InfoPrint 75 and InfoPrint 100 CF Continuous Form Printers

Don't be captive in the Ricoh cage with the InfoPrint 75 or InfoPrint 100.

CLICK HERE - OTHER SOLUTIONS ARE AVAILABLE

2020 EDIT: RICOH WILL END SERVICE ON MARCH 31, 2021. RICOH TODAY SELLS NO REPAIR PARTS TO 3rd PARTY SERVICE PROVIDERS. RICOH'S TONER SOLE-SOURCE SUPPLIER HAS ANNOUNCED TO CUSTOMERS THEIR END-OF-AVAILABILITY OF IP75/100 TONER PRODUCT 03/31/2021. RICOH ABANDONS IP75 AND IP100 INSTALL BASE.

NO NEW PRINTERS: The IP75 and IP100 are no longer sold new. Ricoh never let their Copier / "Office Solutions" dealers access sales or parts to deliver service. 

NO RESELLER CONTRACTS: You cannot buy a Ricoh service contract on a used IP75 from a printer reseller if you do not already have a contract with them.  You have to additionally go deal with Ricoh RPPS.

NO VENDOR SALES EXPERTS: Ricoh Production Print Solutions fired all the InfoPrint sales teams and resellers that sold into the Distribution and Manufacturing industries. Then, not surprisingly, IP75 and IP 100 sales dropped off to nearly none. The only folks that really understand these printers are the former resellers like Printer Connection.

NO UPGRADE PATH:  There is no Ricoh follow-on printer for the IP75. Now Ricoh RPPS concentrates on this enormous, million-dollar inkjet press-style print-for-profit equipment.

NO SERVICE CHOICES: You cannot get good third-party InfoPrint 75 service because not enough of these units were sold to put enough parts machines and used parts into the market, and Ricoh is a pain to deal with for parts.

CHOOSE A VENDOR THAT CARES: There are excellent choices for new CF Lasers, and you don't have to be captive to a Dead-End product, a 'Don't-Care' vendor, and a 'Don't-Want-to-be-Bothered' supply chain for toner.  We have some great solutions for CF printing.  Choose great support, excellent pre-sales consulting and testing, and Make Printing Great Again (sorry, got carried away...).

Contact Warren Neeley, Printer Connection at 817-430-6202 or wneeley@pciprinters.com.