"Asked in a 2010 interview what had sustained IBM for nearly 100 years, Opel said it was the values engendered by Thomas J. Watson Sr., who ran the company from 1914 until he retired in 1952. Watson preached that the company should be run based on its beliefs, which included respect for the individual, dedication to customer satisfaction, and a pledge to perform every task in a superior way."
Amen, and rest in peace.
http://www.ibm.com/ibm/us/en/johnopel.html
For questions or comments, contact Warren Neeley at wneeley@pciprinters.com.