September 27, 2010 - Boulder, CO --- InfoPrint is holding "Partner Days" this week.
After a couple of months of independence from IBM constraints, and one heck of a September trying to steer the Oracle IT vehicle without the IBM systems structure, the new Ricoh InfoPrint Solutions outfit is taking the time to discuss today and the future.
We are most interested in the future - our future, and InfoPrint's view for our future.
The speed of the changes in our user world and the innovations around 'not-printing' has our intense interest at Printer Connection and PCI Solutions. We have a saying of "Print Less and Print Better" for our company's future.
We want to see how InfoPrint paints our future with their new software and hardware products, services, and offerings for our customers.
Monday, September 27, 2010
Sunday, September 5, 2010
IBM Means Service -- and so does InfoPrint.
The InfoPrint group on LinkedIn provides a pretty good write-up on who InfoPrint is today.
When PCI tells the story, we don't miss a chance to talk about the Best In The Industry Service Delivery for Mission Critical Printer Maintenance. Our customers rely on Impact, Thermal and Laser Printers and from IBM / now InfoPrint, and the Customer Service Specialists (CSS) team for 24/7 coverage of those key pieces of their performance puzzle.
When the saying "When Trucks Don't Roll, Heads Do!" is true in your business, you can rely on InfoPrint Service on InfoPrint Printers.
This Service Team learned their trade at IBM. For those that may not know the founding principals of IBM as spoken by Tom Watson, here they are:
IBM'S Basic BELIEFS AND FUNDAMENTAL PRINCIPLES
Our beliefs, which should be well known to every IBMer, are:
1. Respect for the individual.
2. A desire to have the best customer service of any company in the world.
3. The conviction that an organization should pursue all tasks with the idea that they can be accomplished in a superior manner.
The folks in InfoPrint Maintenance Service learned their trade and pride while at IBM. We hope that as they work for the Ricoh company that they may never forget the valuable lessons of the IBM Company.
Here is the text of the InfoPrint description:
InfoPrint Solutions Company, a Ricoh company, is a leading provider of digital output solutions. InfoPrint became an independently operated, wholly owned subsidiary of Ricoh Company Limited on July 1, 2010. The company continues to apply its rich heritage and industry-recognized expertise to help customers increase revenue and reduce costs in highly complex, digital output environments.
Formerly a division of IBM, InfoPrint combines IBM's more than 50 years of enterprise innovation and experience with Ricoh’s office solutions and production printing expertise, placing advanced research and development capabilities at the heart of its solutions. The company’s solutions and professional services provide businesses with truly customized offerings to address unique challenges, increase cost savings and enable a higher and faster return on investment.
InfoPrint’s reach spans a wide range of technology environments, including general office, industrial, light production and production output solutions. InfoPrint offers solutions customized for, but not limited to, service bureaus, direct mailers, multichannel marketers, data centers, commercial and in-plant printers.
The company has also established a leadership role in the field of solutions and services, especially in the areas of precision marketing and workflow. Among the vast advantages of InfoPrint’s portfolio is its ability to empower companies to communicate to customers via valuable white space on trusted documents, while supporting their sustainability strategies. InfoPrint Solutions has also been named a leader in Automated Document Factory (ADF) by analyst firms Gartner and IDC, and they continue to gain market share in the Print-On-Demand (POD) solutions arena.
InfoPrint currently has more than 2,700 employees working around the world with it’s global headquarters located in Boulder, Colorado., Mr. Daisuke Segawa is President and Chief Executive Officer.
When PCI tells the story, we don't miss a chance to talk about the Best In The Industry Service Delivery for Mission Critical Printer Maintenance. Our customers rely on Impact, Thermal and Laser Printers and from IBM / now InfoPrint, and the Customer Service Specialists (CSS) team for 24/7 coverage of those key pieces of their performance puzzle.
When the saying "When Trucks Don't Roll, Heads Do!" is true in your business, you can rely on InfoPrint Service on InfoPrint Printers.
This Service Team learned their trade at IBM. For those that may not know the founding principals of IBM as spoken by Tom Watson, here they are:
IBM'S Basic BELIEFS AND FUNDAMENTAL PRINCIPLES
Our beliefs, which should be well known to every IBMer, are:
1. Respect for the individual.
2. A desire to have the best customer service of any company in the world.
3. The conviction that an organization should pursue all tasks with the idea that they can be accomplished in a superior manner.
The folks in InfoPrint Maintenance Service learned their trade and pride while at IBM. We hope that as they work for the Ricoh company that they may never forget the valuable lessons of the IBM Company.
Here is the text of the InfoPrint description:
InfoPrint Solutions Company, a Ricoh company, is a leading provider of digital output solutions. InfoPrint became an independently operated, wholly owned subsidiary of Ricoh Company Limited on July 1, 2010. The company continues to apply its rich heritage and industry-recognized expertise to help customers increase revenue and reduce costs in highly complex, digital output environments.
Formerly a division of IBM, InfoPrint combines IBM's more than 50 years of enterprise innovation and experience with Ricoh’s office solutions and production printing expertise, placing advanced research and development capabilities at the heart of its solutions. The company’s solutions and professional services provide businesses with truly customized offerings to address unique challenges, increase cost savings and enable a higher and faster return on investment.
InfoPrint’s reach spans a wide range of technology environments, including general office, industrial, light production and production output solutions. InfoPrint offers solutions customized for, but not limited to, service bureaus, direct mailers, multichannel marketers, data centers, commercial and in-plant printers.
The company has also established a leadership role in the field of solutions and services, especially in the areas of precision marketing and workflow. Among the vast advantages of InfoPrint’s portfolio is its ability to empower companies to communicate to customers via valuable white space on trusted documents, while supporting their sustainability strategies. InfoPrint Solutions has also been named a leader in Automated Document Factory (ADF) by analyst firms Gartner and IDC, and they continue to gain market share in the Print-On-Demand (POD) solutions arena.
InfoPrint currently has more than 2,700 employees working around the world with it’s global headquarters located in Boulder, Colorado., Mr. Daisuke Segawa is President and Chief Executive Officer.